Installing an Alpha Anywhere Hotfix

Description

Instructions for installing a hotfix.

Discussion

A hotfix is a custom patch for Alpha Anywhere. Hotfixes are issued on a case-by-case basis to address issues found in Alpha Anywhere. If you have been provided a hotfix by Alpha Software, it can be installed using the A5Hotfix.exe executable found in the installation directory for Alpha Anywhere.

Do not install a hotfix unless it has been provided to you by Alpha Software.

 How to Install a Hotfix

  1. Stop all running instances of Alpha Anywhere:

    •  Stopping the Developer Edition or Standard Application Server

      If you are installing a hotfix for the Alpha Anywhere Developer Edition or the Alpha Anywhere Standard Application Server, stop all running instances of Alpha Anywhere. This includes any instance of Alpha5.exe or A5ApplicationServer.exe. You may need to use Windows Task Manager to confirm the process has stopped.

    •  Stopping the Application Server for IIS

      If you are installing a hotfix for the Alpha Anywhere Application Server for IIS, stop any application pools that are running.

  2. Open Windows Explorer and navigate to the [program folder]. The [program folder] is the directory that the Alpha Anywhere executable was installed and is typically found in the following location:

    Alpha Anywhere Product
    [program folder]
    Alpha Anywhere Developer Edition

    C:\Program Files (x86)\a5V12

    Alpha Anywhere Standard Application Server

    C:\Program Files (x86)\a5V12 ApplicationServer

    Alpha Anywhere Application Server for IIS

    C:\Program Files (x86)\A5V12 Application Server for IIS

    If you did not install Alpha Anywhere in the default installation directory, the [program folder] will be the directory on your system that contains the executable for Alpha Anywhere. For the Alpha Anywhere Developer edition, this is the directory that contains the alpha5.exe executable. For the Alpha Anywhere Standard Application Server, it is the directory containing A5ApplicationServer.exe. For the Alpha Anywhere Application Server for IIS, it is the directory containing A5IISInstallServer.exe.
  3. Create a new sub-folder under the [program folder] called hotfix. If the hotfix folder already exists, delete any files in the folder.

  4. Unzip or copy the hotfix file into the hotfix folder.

  5. Install the hotfix. In Windows Explorer, locate the A5Hotfix.exe executable file in the [program folder]. Right-click A5Hotfix.exe to bring up the context menu and select Run as administrator to install the hotfix.

    Do not double-click A5Hotfix.exe to install a hotfix.
  6. Verify the hotfix has been applied. Open the [program folder] and find the file System.aex. The timestamp on the file should be the current time after the hotfix is installed.

  7. Restart Alpha Anywhere.

For more information on how to apply a hotfix, please watch this video: