Universal Installer Last error: End of Central Directory record could not be found


The Universal Installer caches installation files. When an update is installed, only those files that have changed are downloaded. In rare instances these files may become corrupted. To resolve this, the installer package cache needs to be cleared.


The message "(Last error: End of Central Directory record could not be found.)" can occur when one of the installer .zip files is corrupt.


To remedy this error, clear the Universal Installer package cache. Click the Version number located in the bottom right-hand corner of the Universal Installer. Then select Clear installer package cache....


After the package cache has been cleared, retry the update or install.

Clearing the package cache does not affect existing installations. It simply deletes cached installer files. These files will be automatically downloaded the next time you install or update a product.

See Also